Exec Review : 06/28/2022 Sales Order Module Offline

Overview The Sales Order module was built originally by the TP team as the “Purchase Order” module. It was extremely simplistic, built on poor data structures and API controllers, and did not meet the client needs. In Q3 2021 a significant update to the Sales Order module was requested. The new features required notable changes […]

Exec Review : 04/28/2022 API Server Downtime Analysis

Initial Review Reference: original write up of the API Server crash in April 2022 Synopsis Problem Production API Server went offline from 9:35AM to 10:35AM on April 28th, 2022 (Thu). Resolution Process Production API EC2 instance was non-responsive and not accepting SSH connections, server rebooted. Connectivity restored but the REST API connection was not running. […]