Apr 28 2022 9:35 – 10:35 AM Downtime Analysis

9:44AM EST report came in that tenants could not login to production The Live BE server on EC2 was non-responsive when trying to login to Jenkins. Rebooted the EC2 instance after viewing the monitoring reports. Approximately 9:35AM CPU spike to near 100%. Started a rebuild process on Jenkins to force the API to do a […]